Accor HERA

QX Travel is an Accor HERA (formerly Accor STEP) agent. As our client, you'll enjoy exclusive Accor HERA benefits during your stay at select Sofitel, Raffles, Fairmont, SO/, and other participating Accor luxury hotels & resorts. To find participating properties, you can search the list of participating Accor HERA hotels below.
The Fairmont Banff Springs
Exclusive benefits

What are the Accor HERA benefits?

Hotel credit

Receive a hotel credit to be used for incidentals during your stay. The amount is noted on the hotel's page and in your offer

Daily breakfast for 2

Enjoy daily breakfast, depending on the hotel this could be a buffet, a la carte or in-room

Room upgrade

You'll receive a 1-category room upgrade at check-in, if available at time of check-in

Welcome amenity

Start your stay with a personalised welcome amenity from the hotel management

Double Hilton Honors points

You'll receive double Hilton Honors bonus points for your stay - in addition to your standard points

Flexible check-in/check-out

Your VIP status gives you more flexibility and priority for your stay

Works with

ALL - Accor Live Limitless

Our rates are official rates. You'll receive your status benefits, points and nights
Raffles Singapore

All Accor HERA hotels

Enjoy benefits all hotels & resorts around the word. You can use out easy-to-use search to find all participating properties
 Sofitel Frankfurt Opera

Current Accor HERA promotions

In addition to our benefits, we also offer a number of exclusive deals. Find a list of all available offers here
How it works

How to make a Accor HERA booking

Request an offer

Let us know your hotel and your general details about the stay. You can find the hotel on our search page, or send a request below

Receive your custom offer

A member of our team will reach out with your offer - usually within a few hours with all the important information, including a breakdown of your benefits

Confirm your stay

Hotels require a credit card to confirm the reservation. You can submit your details through our secure form, only the hotel will ever access and use the details

Ready for your stay

Once the Accor HERA reservation is created, we'll send you the confirmation details. If you've shared your loyalty membership details with us, the stay will also show up in your account.

Support

Frequently asked questions about Accor HERA

Everything you need to know about the product and billing.
What is Accor HERA and how does it work?
Accor HERA is an exclusive program offering premium benefits at Accor's luxury and upscale properties worldwide. This invitation-only program allows select travel advisors to book enhanced experiences for their clients at participating Accor hotels and resorts.
How do I book an Accor HERA rate and what benefits are included?
Which Accor hotels and brands participate in the HERA program?
Can I earn ALL points and use elite benefits with Accor HERA bookings?
Is there an additional cost or fee for booking Accor HERA rates?

Still questions about Accor HERA?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Start your journey

Request your stay

If you already know the hotel you're interested in, please submit your request below

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
SO/ Bangkok
Sofitel Auckland Viaduct Harbour
SO/ Vienna
Sofitel Phnom Penh Phokeethra
Sofitel Winter Palace Luxor
Sofitel Brisbane Central
Sofitel Lisbon Liberdade
Sofitel Montreal
Sofitel Singapore City Centre
Sofitel Queenstown Hotel and Spa
Sofitel New York
Sofitel Bali Nusa Dua Beach Resort
Sofitel Philadelphia at Rittenhouse Square
Sofitel London St James
Sofitel Los Angeles at Beverly Hills
Sofitel Singapore Sentosa Resort and Spa
Sofitel Angkor Phokeethra Golf and Spa Resort
Sofitel Abu Dhabi Corniche
Sofitel Frankfurt Opera
Sofitel Strasbourg Grande Ile
Sofitel Roma Villa Borghese
Sofitel Kia Ora Moorea Beach Resort
Sofitel Buenos Aires Recoleta
Sofitel Dubai Downtown
Sofitel Washington DC Lafayette Square
Sofitel Paris Baltimore Tour Eiffel
Sofitel Paris Arc de Triomphe
Sofitel Le Scribe Paris Opéra
Sofitel Paris Le Faubourg
Sofitel Munich Bayerpost
Sofitel Chicago Magnificent Mile
Sofitel Legend Metropole Hanoi
Sofitel Legend The Grand Amsterdam
Sofitel Fiji Resort
Raffles Le Royal Monceau
Fairmont Hotel Vier Jahreszeiten Hamburg
SO/ Berlin Das Stue
Raffles Europejski Warsaw
Fairmont Le Montreux Palace
Fairmont St Andrews
The Savoy
Fairmont Peace Hotel, Shanghai
Fairmont Nanjing
Raffles Shenzhen
Fairmont Baku Flame Towers
SO/ Sotogrande
Raffles Hainan
Sofitel Legend People's Grand Hotel Xian
Raffles Maldives Meradhoo Resort
Raffles Singapore
Sofitel Guangzhou Sunrich
Sofitel Guiyang Hunter
Sofitel Kunming Kunsteel
Sofitel Sanya Leeman Resort
Fairmont Jakarta
Raffles Bali
Raffles Jakarta
Fairmont Maldives Sirru Fen Fushi
Fairmont Singapore
Fairmont Ambassador Seoul
Raffles Makati
Sofitel Bangkok Sukhumvit
Sofitel Krabi Phokeethra Gold and Spa
Raffles Le Royal Phnom Penh
Fairmont Makati
Raffles Seychelles
Raffles Istanbul
Raffles Dubai
Fairmont Royal Pavilion
Hamilton Princess and Beach Club, A Fairmont Managed Hotel
Sofitel Mexico City Reforma
Fairmont Tremblant
Fairmont Le Chateau Frontenac
Fairmont The Queen Elizabeth
Fairmont Vancouver Waterfront
Fairmont Jaipur
Sofitel Mumbai BKC
Raffles Udaipur
Fairmont Taghazout Bay
Fairmont Royal Palm Marrakech
Sofitel Rabat Jardin des Roses
Fairmont Quasar Istanbul
Sofitel Istanbul Taksim
Fairmont Bab Al Bahr
Fairmont Dubai The Palm
Fairmont Dubai
Fairmont Fujeirah
Fairmont Ajman
Sofitel Dubai The Obelisk
SLS Dubai
SLS Baha Mar
Fairmont Mayakoba
Fairmont Royal York Toronto
Fairmont Le Chateau Montebello
Fairmont Chateau Laurier Ottawa
Fairmont Vancouver
Fairmont Palliser
Fairmont Winnipeg
Fairmont Le Manoir Richelieu La Malbaie
Fairmont Grand Del Mar
Fairmont San Francisco
Fairmont Olympic Seattle
Fairmont Scottsdale Princess
SLS South Beach
Fairmont Sonoma Mission Inn and Spa
Fairmont El San Juan
Fairmont Austin
Fairmont Orchid, Hawaii
Fairmont Kea Lani Maui
The Plaza
Fairmont Copley Plaza
Sofitel Legend Santa Clara Cartagena
Sofitel Montevideo Casino Carrasco and Spa
Claremont Club and Spa, a Fairmont hotel
Fairmont Washington Georgetown
Fairmont Chicago, Millennium Park
Fairmont Dallas
Fairmont Century Plaza LA
Fairmont Rio de Janeiro Copacabana
Sofitel Bogota Victoria Regia
Bovedas de Santa Clara
Sofitel Buenos Aires La Reserva Cardales
Raffles The Palm Dubai
SO/ Auckland
The Fairmont Banff Springs
The Fairmont Chateau Lake Louise
The Fairmont Chateau Whistler
Fairmont Empress
Sofitel Sydney Darling Harbour
Sofitel Casablanca Tour Blanche
Sofitel Legend Old Cataract Aswan
Raffles Grand Hotel d'Angkor
Grand Hotel Miramare
Fairmont The Norfolk
Fairmont Jasper Park Lodge
Fairmont Pacific Rim
Fairmont Amman
Raffles London at The OWO